a) Personal Information Protection and Privacy
b) What is personal information?
“Personal information” is personally identifiable information such as your name, residential address and e-mail address and includes information about your products, services, subscriptions and usage, credit card information and billing records.
c) What type of personal information does Leesa Klich o/a Nutrition Interactions collect?
Leesa Klich o/a Nutrition Interactions collects various types of personal information. We may collect any of the following:
i) Your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date, when you purchase products or services from us or products from the online Leesa Klich o/a Nutrition Interactions shop. We may also obtain some or all of this information when create a user account on www.nutritioninteractions.com. By purchasing a product or service from us you consent to have your email address added to a Nutrition Interactions mailing list with the purpose of updating you on your purchase, delivering virtual products, informing you of upcoming news, events, updates, promotions and contests pertaining to Leesa Klich o/a Nutrition Interactions.
ii) Personal information you provide to us when you participate in any of our on-line programs, other meeting spaces, blogs or forums. This personal information might include your name, profession, e-mail address, phone number, photograph, answers to specific questions, password and computer information. The personal information you provide to us when participating in our online programs, meeting spaces, blogs or forums may be used for marketing purposes. Please be cognizant of personal information you post in our internet forums as we cannot guarantee that all other participants will respect your privacy.
iii) Personal information you provide to us when you participate in one of our contests, sweepstakes or surveys. This information may include your name, email address and street address, and the answers to survey questions. The personal information you provide to us when participating in these promotions, surveys and contests may be used for marketing purposes.
iv) Personal information you provide to us when subscribing to our newsletters or emails or when you use our web site, including, but not limited, to when you created a Nutrition Interactions profile at www.nutritioninteractions.com. This personal information might include your name, billing/shipping address, e-mail address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date.
vi) Your personal information from our business partners and other third parties provided they have agreed to obtain your consent before disclosing your personal information to us.
vii) Certain technical information from your computer each time you request a page during a visit to our web site www.nutritioninteractions.com. This information is collected from your computer’s Web browser to enhance your experience on our web site and may include your IP address, operating system, Web browser software, screen resolution, and referrer Web site.
d) How does Leesa Klich o/a Nutrition Interactions collect personal information?
We collect personal information that is voluntarily provided to us by our customers, members, sponsors, web site users and the public in general when they contact us via telephone, e-mail, web browser, or in person. As mentioned above, we may also collect personal information from our business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to us. Leesa Klich o/a Nutrition Interactions may also collect personal information through the following means:
i) E-mail subscriptions. We collect first name and e-mail address from anyone who chooses to sign up to the Nutrition Interactions e-mail subscription.
ii) Surveys. We collect survey information voluntarily provided.
iii) Web beacons. To assess the effectiveness of promotional and marketing e-mails we send, we may attach a web beacon to the email that provides us with confirmation when the recipient opens the e-mail. This only occurs if the recipient’s computer supports such technology.
iv) Nutrition consultation intake forms. All health information provided via e-mailed intake forms will be communicated through an encrypted HIPAA-compliant email server with the following e-mail address: clients [at] ni.hush.com. Note: “ni” is for Nutrition Interactions.
e) Why does Leesa Klich o/a Nutrition Interactions collect your Personal Information?
Leesa Klich o/a Nutrition Interactions may collect personal information about you and use it for the following reasons:
i) To provide products and services to you, to inform you of changes and other relevant information pertaining to your purchase, to bill you when you make a purchase from us, to acknowledge your support and to provide that information to the Canada Revenue Agency and to contact you when necessary for these purposes.
ii) To provide you with services or recognition you request.
iii) For marketing purposes. We may use your contact information to send you emails about promotions, surveys, contests and special events or providing other marketing information to you. Promotional e-mails are intended to inform you of new or unique opportunities, events or special deals that are available from Leesa Klich o/a Nutrition Interactions. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an email that includes your e-mail address and a request that you not receive our promotional e-mails. This information will only be used to remove your from our list of recipients of marketing emails.
v) To improve the quality of your visit to our web site. We use electronic information such as “cookies” to improve your use of our web site. We collect certain information (e.g., purchasing trends) based on your navigation of our web site to better understand and serve our customers, members and web site visitors. This data allows us to streamline your ability to navigate our web site and develop featured programs and content that will be of interest to our customers and members and web site visitors.
vi) To improve our service offerings. We monitor and analyze the use of our service offerings in order to determine which services are popular and useful to our customers, members and web site visitors so that we can improve them.
vii) To better understand your interests. Leesa Klich o/a Nutrition Interactions may also prepare aggregated anonymized user statistics or information summaries to describe our services and their popularity to our business partners and prospective advertisers and for other lawful purposes. The aggregated user statistics and information will not contain any personally identifiable information.
viii) To provide a secure and safe environment for our visitors and employees.
ix) To co-operate with law enforcement and to protect against violations of criminal or civil laws.
x) We may use your personal information to respond when you submit a question or suggestion to us, or when you request assistance with your membership, viewing your purchase(s), logging on to www.nutritioninteractions.com, or accessing your account from our web site.
3) THE DISCLOSURE OF PERSONAL INFORMATION
4) HOW Leesa Klich o/a Nutrition Interactions PROTECTS YOUR PRIVACY
Leesa Klich o/a Nutrition Interactions is committed to protecting your privacy. Security measures, such as locked filing cabinets, restricted access and the use of passwords and encryption have been adopted to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
Please ensure that any emails including personal health information is done through the encrypted HIPAA-compliant email service via the Nutrition Interactions email address: clients [at] ni.hush.com.
All information submitted to our web site or email addresses is transferred to the Leesa Klich o/a Nutrition Interactions computer servers.
The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that information you provide to us over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of our control.
5) YOUR CONSENT
6) VERIFYING AND AMENDING YOUR PERSONAL INFORMATION
Leesa Klich o/a Nutrition Interactions tries to ensure that all personal information about you that is in our possession is accurate, complete and up-to-date. To enable us to do so, please inform the person to whom you provided your personal information of any change to that information.
You can inquire about, access and review your personal information held by Leesa Klich o/a Nutrition Interactions and make corrections to it. Please contact us by sending an email to leesa [at] nutritioninteractions.com. In some cases Leesa Klich o/a Nutrition Interactions will be prevented from disclosing the requested information to you. If any request you make for access to personal information is denied, we will provide you with an explanation.
7) RESOLVING YOUR CONCERNS
If you have any questions or concerns about Leesa Klich o/a Nutrition Interactions’s personal information collection, use and disclosure practices, please let us know and we will do our best to help you. You can contact us leesa [at] nutritioninteractions.com with any questions or concerns.